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Airlines Vying for Passenger Choice Awards


Online survey lets passengers pick top airlines

The finalists for the Passenger Choice Awards, which award airlines honors for top service, have been revealed. The results are based on a yearlong online survey that let passengers sound off on 14 categories of airline service, from food and drinks to ambiance and in-flight entertainment.

The finalists for best food and beverage are Emirates, Singapore Airlines, SriLankan Airlines, Turkish Airlines, and Virgin Atlantic.

For the food and beverage category, passengers who traveled on flights where food was served were asked to separately rate the food as poor, fair, good, or excellent. An optional section for filling in an explanation for the ranking was included.

The survey was conducted in 13 languages by the Airline Passenger Experience Association, a network of airline travel businesses and professionals.

Airlines with up to 50 airplanes equipped with inflight entertainment systems vying for best overall passenger experience are Air New Zealand, Kingfisher Airlines, SriLankan Airlines, Taca Airlines, Virgin America, and Virgin Atlantic. Airlines with more than 50 entertainment-equipped planes seeking the number one spot for best overall passenger experience are Avianca, Cathay Pacific, Emirates, Garuda Indonesia, and Singapore Airlines.

The winners will be announced at a ceremony on Sept. 17 in Long Beach, Calif.

Lauren Mack is the Travel Editor at The Daily Meal. Follow her on Twitter @lmack.


Emirates scoops awards for Best Wi-Fi and Best Food & Beverage at APEX 2020 Regional Passenger Choice Award™

Dubai, UAE, 13 Nov 2019 - Emirates&rsquo inflight comforts were lauded as it clinched awards for Best Wi-Fi and Best Food & Beverage in the Middle East at the APEX 2020 Regional Passenger Choice Awards&trade held in Singapore today.

The Best Food & Beverage award recognised Emirates&rsquo regionally inspired cuisine and extensive drinks menu. Each year, more than 110 million meals are served on board Emirates' restaurant in the sky with the same attention to detail in First, Business and Economy Class.

Emirates runs a round-the-clock kitchen with 1,800 chefs based in Dubai whipping up 12,450 recipes. The airline&rsquos chefs focus on simple, well cooked dishes that emphasise fresh ingredients of the highest quality. Emirates brings the finest products on board through long standing partnerships worldwide, and supporting local suppliers and artisans.

To complement the culinary experience onboard, Emirates pays special attention to its drinks menu boasting world class champagne, wines and spirits. The beverages on each route are carefully selected to complement the menu and include exclusives found only on Emirates. A long term buying strategy also means that the airline has 7 million bottles of wines currently stored in its cellar in France to be served by 2035.

Emirates was also awarded the airline with the Best Wi-Fi in the Middle East at APEX 2020 Regional Passenger Choice Awards&trade. Its entire fleet is Wi-Fi enabled and Emirates provides free Wi-Fi across all classes &ndash a choice of 20MB complimentary data to use on any app or 2 hours of unlimited text messaging on popular messaging apps. More than 1 million passengers log on to Wi-Fi each month and 40% of travellers choose the unlimited free text messaging option to keep in touch with family and friends. Emirates Skywards members enjoy special benefits depending on their membership tier and class of travel, including free unlimited Wi-Fi for all members travelling in First Class or Business Class and for Gold and Platinum members in Economy.

Emirates has started an upgrade programme to retrofit faster Wi-Fi onto its older A380 aircraft as part of its continued investment in product to enhance the onboard experience. 55 aircraft will be fitted with faster broadband in the next 2 years.

APEX once again partnered with TripIt® from Concur®, the world&rsquos highest-rated travel-organizing app, to gather anonymous passenger feedback based on neutral, third-party passenger feedback and insights for the 2020 APEX Passenger Choice Awards. Using a five-star scale, more than one million flights were rated by passengers across nearly 600 airlines from around the world between 1 July 2018 and 30 June 2019. On the same screen, passengers were given the opportunity to provide anonymous ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi. The single screen rating allows airline passengers to easily rate their flight in less than 15 seconds.


Emirates scoops awards for Best Wi-Fi and Best Food & Beverage at APEX 2020 Regional Passenger Choice Award™

Dubai, UAE, 13 Nov 2019 - Emirates&rsquo inflight comforts were lauded as it clinched awards for Best Wi-Fi and Best Food & Beverage in the Middle East at the APEX 2020 Regional Passenger Choice Awards&trade held in Singapore today.

The Best Food & Beverage award recognised Emirates&rsquo regionally inspired cuisine and extensive drinks menu. Each year, more than 110 million meals are served on board Emirates' restaurant in the sky with the same attention to detail in First, Business and Economy Class.

Emirates runs a round-the-clock kitchen with 1,800 chefs based in Dubai whipping up 12,450 recipes. The airline&rsquos chefs focus on simple, well cooked dishes that emphasise fresh ingredients of the highest quality. Emirates brings the finest products on board through long standing partnerships worldwide, and supporting local suppliers and artisans.

To complement the culinary experience onboard, Emirates pays special attention to its drinks menu boasting world class champagne, wines and spirits. The beverages on each route are carefully selected to complement the menu and include exclusives found only on Emirates. A long term buying strategy also means that the airline has 7 million bottles of wines currently stored in its cellar in France to be served by 2035.

Emirates was also awarded the airline with the Best Wi-Fi in the Middle East at APEX 2020 Regional Passenger Choice Awards&trade. Its entire fleet is Wi-Fi enabled and Emirates provides free Wi-Fi across all classes &ndash a choice of 20MB complimentary data to use on any app or 2 hours of unlimited text messaging on popular messaging apps. More than 1 million passengers log on to Wi-Fi each month and 40% of travellers choose the unlimited free text messaging option to keep in touch with family and friends. Emirates Skywards members enjoy special benefits depending on their membership tier and class of travel, including free unlimited Wi-Fi for all members travelling in First Class or Business Class and for Gold and Platinum members in Economy.

Emirates has started an upgrade programme to retrofit faster Wi-Fi onto its older A380 aircraft as part of its continued investment in product to enhance the onboard experience. 55 aircraft will be fitted with faster broadband in the next 2 years.

APEX once again partnered with TripIt® from Concur®, the world&rsquos highest-rated travel-organizing app, to gather anonymous passenger feedback based on neutral, third-party passenger feedback and insights for the 2020 APEX Passenger Choice Awards. Using a five-star scale, more than one million flights were rated by passengers across nearly 600 airlines from around the world between 1 July 2018 and 30 June 2019. On the same screen, passengers were given the opportunity to provide anonymous ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi. The single screen rating allows airline passengers to easily rate their flight in less than 15 seconds.


Emirates scoops awards for Best Wi-Fi and Best Food & Beverage at APEX 2020 Regional Passenger Choice Award™

Dubai, UAE, 13 Nov 2019 - Emirates&rsquo inflight comforts were lauded as it clinched awards for Best Wi-Fi and Best Food & Beverage in the Middle East at the APEX 2020 Regional Passenger Choice Awards&trade held in Singapore today.

The Best Food & Beverage award recognised Emirates&rsquo regionally inspired cuisine and extensive drinks menu. Each year, more than 110 million meals are served on board Emirates' restaurant in the sky with the same attention to detail in First, Business and Economy Class.

Emirates runs a round-the-clock kitchen with 1,800 chefs based in Dubai whipping up 12,450 recipes. The airline&rsquos chefs focus on simple, well cooked dishes that emphasise fresh ingredients of the highest quality. Emirates brings the finest products on board through long standing partnerships worldwide, and supporting local suppliers and artisans.

To complement the culinary experience onboard, Emirates pays special attention to its drinks menu boasting world class champagne, wines and spirits. The beverages on each route are carefully selected to complement the menu and include exclusives found only on Emirates. A long term buying strategy also means that the airline has 7 million bottles of wines currently stored in its cellar in France to be served by 2035.

Emirates was also awarded the airline with the Best Wi-Fi in the Middle East at APEX 2020 Regional Passenger Choice Awards&trade. Its entire fleet is Wi-Fi enabled and Emirates provides free Wi-Fi across all classes &ndash a choice of 20MB complimentary data to use on any app or 2 hours of unlimited text messaging on popular messaging apps. More than 1 million passengers log on to Wi-Fi each month and 40% of travellers choose the unlimited free text messaging option to keep in touch with family and friends. Emirates Skywards members enjoy special benefits depending on their membership tier and class of travel, including free unlimited Wi-Fi for all members travelling in First Class or Business Class and for Gold and Platinum members in Economy.

Emirates has started an upgrade programme to retrofit faster Wi-Fi onto its older A380 aircraft as part of its continued investment in product to enhance the onboard experience. 55 aircraft will be fitted with faster broadband in the next 2 years.

APEX once again partnered with TripIt® from Concur®, the world&rsquos highest-rated travel-organizing app, to gather anonymous passenger feedback based on neutral, third-party passenger feedback and insights for the 2020 APEX Passenger Choice Awards. Using a five-star scale, more than one million flights were rated by passengers across nearly 600 airlines from around the world between 1 July 2018 and 30 June 2019. On the same screen, passengers were given the opportunity to provide anonymous ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi. The single screen rating allows airline passengers to easily rate their flight in less than 15 seconds.


Emirates scoops awards for Best Wi-Fi and Best Food & Beverage at APEX 2020 Regional Passenger Choice Award™

Dubai, UAE, 13 Nov 2019 - Emirates&rsquo inflight comforts were lauded as it clinched awards for Best Wi-Fi and Best Food & Beverage in the Middle East at the APEX 2020 Regional Passenger Choice Awards&trade held in Singapore today.

The Best Food & Beverage award recognised Emirates&rsquo regionally inspired cuisine and extensive drinks menu. Each year, more than 110 million meals are served on board Emirates' restaurant in the sky with the same attention to detail in First, Business and Economy Class.

Emirates runs a round-the-clock kitchen with 1,800 chefs based in Dubai whipping up 12,450 recipes. The airline&rsquos chefs focus on simple, well cooked dishes that emphasise fresh ingredients of the highest quality. Emirates brings the finest products on board through long standing partnerships worldwide, and supporting local suppliers and artisans.

To complement the culinary experience onboard, Emirates pays special attention to its drinks menu boasting world class champagne, wines and spirits. The beverages on each route are carefully selected to complement the menu and include exclusives found only on Emirates. A long term buying strategy also means that the airline has 7 million bottles of wines currently stored in its cellar in France to be served by 2035.

Emirates was also awarded the airline with the Best Wi-Fi in the Middle East at APEX 2020 Regional Passenger Choice Awards&trade. Its entire fleet is Wi-Fi enabled and Emirates provides free Wi-Fi across all classes &ndash a choice of 20MB complimentary data to use on any app or 2 hours of unlimited text messaging on popular messaging apps. More than 1 million passengers log on to Wi-Fi each month and 40% of travellers choose the unlimited free text messaging option to keep in touch with family and friends. Emirates Skywards members enjoy special benefits depending on their membership tier and class of travel, including free unlimited Wi-Fi for all members travelling in First Class or Business Class and for Gold and Platinum members in Economy.

Emirates has started an upgrade programme to retrofit faster Wi-Fi onto its older A380 aircraft as part of its continued investment in product to enhance the onboard experience. 55 aircraft will be fitted with faster broadband in the next 2 years.

APEX once again partnered with TripIt® from Concur®, the world&rsquos highest-rated travel-organizing app, to gather anonymous passenger feedback based on neutral, third-party passenger feedback and insights for the 2020 APEX Passenger Choice Awards. Using a five-star scale, more than one million flights were rated by passengers across nearly 600 airlines from around the world between 1 July 2018 and 30 June 2019. On the same screen, passengers were given the opportunity to provide anonymous ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi. The single screen rating allows airline passengers to easily rate their flight in less than 15 seconds.


Emirates scoops awards for Best Wi-Fi and Best Food & Beverage at APEX 2020 Regional Passenger Choice Award™

Dubai, UAE, 13 Nov 2019 - Emirates&rsquo inflight comforts were lauded as it clinched awards for Best Wi-Fi and Best Food & Beverage in the Middle East at the APEX 2020 Regional Passenger Choice Awards&trade held in Singapore today.

The Best Food & Beverage award recognised Emirates&rsquo regionally inspired cuisine and extensive drinks menu. Each year, more than 110 million meals are served on board Emirates' restaurant in the sky with the same attention to detail in First, Business and Economy Class.

Emirates runs a round-the-clock kitchen with 1,800 chefs based in Dubai whipping up 12,450 recipes. The airline&rsquos chefs focus on simple, well cooked dishes that emphasise fresh ingredients of the highest quality. Emirates brings the finest products on board through long standing partnerships worldwide, and supporting local suppliers and artisans.

To complement the culinary experience onboard, Emirates pays special attention to its drinks menu boasting world class champagne, wines and spirits. The beverages on each route are carefully selected to complement the menu and include exclusives found only on Emirates. A long term buying strategy also means that the airline has 7 million bottles of wines currently stored in its cellar in France to be served by 2035.

Emirates was also awarded the airline with the Best Wi-Fi in the Middle East at APEX 2020 Regional Passenger Choice Awards&trade. Its entire fleet is Wi-Fi enabled and Emirates provides free Wi-Fi across all classes &ndash a choice of 20MB complimentary data to use on any app or 2 hours of unlimited text messaging on popular messaging apps. More than 1 million passengers log on to Wi-Fi each month and 40% of travellers choose the unlimited free text messaging option to keep in touch with family and friends. Emirates Skywards members enjoy special benefits depending on their membership tier and class of travel, including free unlimited Wi-Fi for all members travelling in First Class or Business Class and for Gold and Platinum members in Economy.

Emirates has started an upgrade programme to retrofit faster Wi-Fi onto its older A380 aircraft as part of its continued investment in product to enhance the onboard experience. 55 aircraft will be fitted with faster broadband in the next 2 years.

APEX once again partnered with TripIt® from Concur®, the world&rsquos highest-rated travel-organizing app, to gather anonymous passenger feedback based on neutral, third-party passenger feedback and insights for the 2020 APEX Passenger Choice Awards. Using a five-star scale, more than one million flights were rated by passengers across nearly 600 airlines from around the world between 1 July 2018 and 30 June 2019. On the same screen, passengers were given the opportunity to provide anonymous ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi. The single screen rating allows airline passengers to easily rate their flight in less than 15 seconds.


Emirates scoops awards for Best Wi-Fi and Best Food & Beverage at APEX 2020 Regional Passenger Choice Award™

Dubai, UAE, 13 Nov 2019 - Emirates&rsquo inflight comforts were lauded as it clinched awards for Best Wi-Fi and Best Food & Beverage in the Middle East at the APEX 2020 Regional Passenger Choice Awards&trade held in Singapore today.

The Best Food & Beverage award recognised Emirates&rsquo regionally inspired cuisine and extensive drinks menu. Each year, more than 110 million meals are served on board Emirates' restaurant in the sky with the same attention to detail in First, Business and Economy Class.

Emirates runs a round-the-clock kitchen with 1,800 chefs based in Dubai whipping up 12,450 recipes. The airline&rsquos chefs focus on simple, well cooked dishes that emphasise fresh ingredients of the highest quality. Emirates brings the finest products on board through long standing partnerships worldwide, and supporting local suppliers and artisans.

To complement the culinary experience onboard, Emirates pays special attention to its drinks menu boasting world class champagne, wines and spirits. The beverages on each route are carefully selected to complement the menu and include exclusives found only on Emirates. A long term buying strategy also means that the airline has 7 million bottles of wines currently stored in its cellar in France to be served by 2035.

Emirates was also awarded the airline with the Best Wi-Fi in the Middle East at APEX 2020 Regional Passenger Choice Awards&trade. Its entire fleet is Wi-Fi enabled and Emirates provides free Wi-Fi across all classes &ndash a choice of 20MB complimentary data to use on any app or 2 hours of unlimited text messaging on popular messaging apps. More than 1 million passengers log on to Wi-Fi each month and 40% of travellers choose the unlimited free text messaging option to keep in touch with family and friends. Emirates Skywards members enjoy special benefits depending on their membership tier and class of travel, including free unlimited Wi-Fi for all members travelling in First Class or Business Class and for Gold and Platinum members in Economy.

Emirates has started an upgrade programme to retrofit faster Wi-Fi onto its older A380 aircraft as part of its continued investment in product to enhance the onboard experience. 55 aircraft will be fitted with faster broadband in the next 2 years.

APEX once again partnered with TripIt® from Concur®, the world&rsquos highest-rated travel-organizing app, to gather anonymous passenger feedback based on neutral, third-party passenger feedback and insights for the 2020 APEX Passenger Choice Awards. Using a five-star scale, more than one million flights were rated by passengers across nearly 600 airlines from around the world between 1 July 2018 and 30 June 2019. On the same screen, passengers were given the opportunity to provide anonymous ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi. The single screen rating allows airline passengers to easily rate their flight in less than 15 seconds.


Emirates scoops awards for Best Wi-Fi and Best Food & Beverage at APEX 2020 Regional Passenger Choice Award™

Dubai, UAE, 13 Nov 2019 - Emirates&rsquo inflight comforts were lauded as it clinched awards for Best Wi-Fi and Best Food & Beverage in the Middle East at the APEX 2020 Regional Passenger Choice Awards&trade held in Singapore today.

The Best Food & Beverage award recognised Emirates&rsquo regionally inspired cuisine and extensive drinks menu. Each year, more than 110 million meals are served on board Emirates' restaurant in the sky with the same attention to detail in First, Business and Economy Class.

Emirates runs a round-the-clock kitchen with 1,800 chefs based in Dubai whipping up 12,450 recipes. The airline&rsquos chefs focus on simple, well cooked dishes that emphasise fresh ingredients of the highest quality. Emirates brings the finest products on board through long standing partnerships worldwide, and supporting local suppliers and artisans.

To complement the culinary experience onboard, Emirates pays special attention to its drinks menu boasting world class champagne, wines and spirits. The beverages on each route are carefully selected to complement the menu and include exclusives found only on Emirates. A long term buying strategy also means that the airline has 7 million bottles of wines currently stored in its cellar in France to be served by 2035.

Emirates was also awarded the airline with the Best Wi-Fi in the Middle East at APEX 2020 Regional Passenger Choice Awards&trade. Its entire fleet is Wi-Fi enabled and Emirates provides free Wi-Fi across all classes &ndash a choice of 20MB complimentary data to use on any app or 2 hours of unlimited text messaging on popular messaging apps. More than 1 million passengers log on to Wi-Fi each month and 40% of travellers choose the unlimited free text messaging option to keep in touch with family and friends. Emirates Skywards members enjoy special benefits depending on their membership tier and class of travel, including free unlimited Wi-Fi for all members travelling in First Class or Business Class and for Gold and Platinum members in Economy.

Emirates has started an upgrade programme to retrofit faster Wi-Fi onto its older A380 aircraft as part of its continued investment in product to enhance the onboard experience. 55 aircraft will be fitted with faster broadband in the next 2 years.

APEX once again partnered with TripIt® from Concur®, the world&rsquos highest-rated travel-organizing app, to gather anonymous passenger feedback based on neutral, third-party passenger feedback and insights for the 2020 APEX Passenger Choice Awards. Using a five-star scale, more than one million flights were rated by passengers across nearly 600 airlines from around the world between 1 July 2018 and 30 June 2019. On the same screen, passengers were given the opportunity to provide anonymous ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi. The single screen rating allows airline passengers to easily rate their flight in less than 15 seconds.


Emirates scoops awards for Best Wi-Fi and Best Food & Beverage at APEX 2020 Regional Passenger Choice Award™

Dubai, UAE, 13 Nov 2019 - Emirates&rsquo inflight comforts were lauded as it clinched awards for Best Wi-Fi and Best Food & Beverage in the Middle East at the APEX 2020 Regional Passenger Choice Awards&trade held in Singapore today.

The Best Food & Beverage award recognised Emirates&rsquo regionally inspired cuisine and extensive drinks menu. Each year, more than 110 million meals are served on board Emirates' restaurant in the sky with the same attention to detail in First, Business and Economy Class.

Emirates runs a round-the-clock kitchen with 1,800 chefs based in Dubai whipping up 12,450 recipes. The airline&rsquos chefs focus on simple, well cooked dishes that emphasise fresh ingredients of the highest quality. Emirates brings the finest products on board through long standing partnerships worldwide, and supporting local suppliers and artisans.

To complement the culinary experience onboard, Emirates pays special attention to its drinks menu boasting world class champagne, wines and spirits. The beverages on each route are carefully selected to complement the menu and include exclusives found only on Emirates. A long term buying strategy also means that the airline has 7 million bottles of wines currently stored in its cellar in France to be served by 2035.

Emirates was also awarded the airline with the Best Wi-Fi in the Middle East at APEX 2020 Regional Passenger Choice Awards&trade. Its entire fleet is Wi-Fi enabled and Emirates provides free Wi-Fi across all classes &ndash a choice of 20MB complimentary data to use on any app or 2 hours of unlimited text messaging on popular messaging apps. More than 1 million passengers log on to Wi-Fi each month and 40% of travellers choose the unlimited free text messaging option to keep in touch with family and friends. Emirates Skywards members enjoy special benefits depending on their membership tier and class of travel, including free unlimited Wi-Fi for all members travelling in First Class or Business Class and for Gold and Platinum members in Economy.

Emirates has started an upgrade programme to retrofit faster Wi-Fi onto its older A380 aircraft as part of its continued investment in product to enhance the onboard experience. 55 aircraft will be fitted with faster broadband in the next 2 years.

APEX once again partnered with TripIt® from Concur®, the world&rsquos highest-rated travel-organizing app, to gather anonymous passenger feedback based on neutral, third-party passenger feedback and insights for the 2020 APEX Passenger Choice Awards. Using a five-star scale, more than one million flights were rated by passengers across nearly 600 airlines from around the world between 1 July 2018 and 30 June 2019. On the same screen, passengers were given the opportunity to provide anonymous ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi. The single screen rating allows airline passengers to easily rate their flight in less than 15 seconds.


Emirates scoops awards for Best Wi-Fi and Best Food & Beverage at APEX 2020 Regional Passenger Choice Award™

Dubai, UAE, 13 Nov 2019 - Emirates&rsquo inflight comforts were lauded as it clinched awards for Best Wi-Fi and Best Food & Beverage in the Middle East at the APEX 2020 Regional Passenger Choice Awards&trade held in Singapore today.

The Best Food & Beverage award recognised Emirates&rsquo regionally inspired cuisine and extensive drinks menu. Each year, more than 110 million meals are served on board Emirates' restaurant in the sky with the same attention to detail in First, Business and Economy Class.

Emirates runs a round-the-clock kitchen with 1,800 chefs based in Dubai whipping up 12,450 recipes. The airline&rsquos chefs focus on simple, well cooked dishes that emphasise fresh ingredients of the highest quality. Emirates brings the finest products on board through long standing partnerships worldwide, and supporting local suppliers and artisans.

To complement the culinary experience onboard, Emirates pays special attention to its drinks menu boasting world class champagne, wines and spirits. The beverages on each route are carefully selected to complement the menu and include exclusives found only on Emirates. A long term buying strategy also means that the airline has 7 million bottles of wines currently stored in its cellar in France to be served by 2035.

Emirates was also awarded the airline with the Best Wi-Fi in the Middle East at APEX 2020 Regional Passenger Choice Awards&trade. Its entire fleet is Wi-Fi enabled and Emirates provides free Wi-Fi across all classes &ndash a choice of 20MB complimentary data to use on any app or 2 hours of unlimited text messaging on popular messaging apps. More than 1 million passengers log on to Wi-Fi each month and 40% of travellers choose the unlimited free text messaging option to keep in touch with family and friends. Emirates Skywards members enjoy special benefits depending on their membership tier and class of travel, including free unlimited Wi-Fi for all members travelling in First Class or Business Class and for Gold and Platinum members in Economy.

Emirates has started an upgrade programme to retrofit faster Wi-Fi onto its older A380 aircraft as part of its continued investment in product to enhance the onboard experience. 55 aircraft will be fitted with faster broadband in the next 2 years.

APEX once again partnered with TripIt® from Concur®, the world&rsquos highest-rated travel-organizing app, to gather anonymous passenger feedback based on neutral, third-party passenger feedback and insights for the 2020 APEX Passenger Choice Awards. Using a five-star scale, more than one million flights were rated by passengers across nearly 600 airlines from around the world between 1 July 2018 and 30 June 2019. On the same screen, passengers were given the opportunity to provide anonymous ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi. The single screen rating allows airline passengers to easily rate their flight in less than 15 seconds.


Emirates scoops awards for Best Wi-Fi and Best Food & Beverage at APEX 2020 Regional Passenger Choice Award™

Dubai, UAE, 13 Nov 2019 - Emirates&rsquo inflight comforts were lauded as it clinched awards for Best Wi-Fi and Best Food & Beverage in the Middle East at the APEX 2020 Regional Passenger Choice Awards&trade held in Singapore today.

The Best Food & Beverage award recognised Emirates&rsquo regionally inspired cuisine and extensive drinks menu. Each year, more than 110 million meals are served on board Emirates' restaurant in the sky with the same attention to detail in First, Business and Economy Class.

Emirates runs a round-the-clock kitchen with 1,800 chefs based in Dubai whipping up 12,450 recipes. The airline&rsquos chefs focus on simple, well cooked dishes that emphasise fresh ingredients of the highest quality. Emirates brings the finest products on board through long standing partnerships worldwide, and supporting local suppliers and artisans.

To complement the culinary experience onboard, Emirates pays special attention to its drinks menu boasting world class champagne, wines and spirits. The beverages on each route are carefully selected to complement the menu and include exclusives found only on Emirates. A long term buying strategy also means that the airline has 7 million bottles of wines currently stored in its cellar in France to be served by 2035.

Emirates was also awarded the airline with the Best Wi-Fi in the Middle East at APEX 2020 Regional Passenger Choice Awards&trade. Its entire fleet is Wi-Fi enabled and Emirates provides free Wi-Fi across all classes &ndash a choice of 20MB complimentary data to use on any app or 2 hours of unlimited text messaging on popular messaging apps. More than 1 million passengers log on to Wi-Fi each month and 40% of travellers choose the unlimited free text messaging option to keep in touch with family and friends. Emirates Skywards members enjoy special benefits depending on their membership tier and class of travel, including free unlimited Wi-Fi for all members travelling in First Class or Business Class and for Gold and Platinum members in Economy.

Emirates has started an upgrade programme to retrofit faster Wi-Fi onto its older A380 aircraft as part of its continued investment in product to enhance the onboard experience. 55 aircraft will be fitted with faster broadband in the next 2 years.

APEX once again partnered with TripIt® from Concur®, the world&rsquos highest-rated travel-organizing app, to gather anonymous passenger feedback based on neutral, third-party passenger feedback and insights for the 2020 APEX Passenger Choice Awards. Using a five-star scale, more than one million flights were rated by passengers across nearly 600 airlines from around the world between 1 July 2018 and 30 June 2019. On the same screen, passengers were given the opportunity to provide anonymous ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi. The single screen rating allows airline passengers to easily rate their flight in less than 15 seconds.


Watch the video: Na palubě TU-154M a největšího ČS letadla L-610 - Letecké Muzeum Kunovice (November 2021).